Terms & Conditions
OVERVIEW
Welcome to Hivlocity.
Throughout this website, the terms "Hivlocity," "we," "our," and "us" refer to Hivlocity. By accessing our website, browsing our collections, or purchasing any product, you agree to be bound by these Terms & Conditions, our Privacy Policy, Refund Policy, Shipping Policy, and any other policies published on our website.
If you do not agree with these Terms, please do not use our website or purchase our products.
Our online store is hosted on Shopify Inc., which provides us with the secure e-commerce platform used to offer our products and services.
SECTION 1 – ELIGIBILITY
By using this website, you confirm that:
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You are at least 18 years of age or have permission from a parent or legal guardian.
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All information provided by you is accurate and complete.
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You will not use our website for any unlawful or unauthorized purpose.
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You will not attempt to interfere with the security or operation of our website.
Any violation of these Terms may result in suspension or termination of your access to our services.
SECTION 2 – OUR PRODUCTS
Hivlocity creates premium designer wall art, poster collections, split poster sets, evidence boards, and other decorative products.
Many of our products are produced only after an order is placed. Because of this:
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Certain products may be available in limited quantities.
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Product availability may change without notice.
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We reserve the right to discontinue any product at any time.
We strive to display product colors and details as accurately as possible. However, actual colors may vary slightly depending on your monitor, mobile screen, lighting conditions, or printing process.
Minor variations in trimming, finish, texture, or print alignment are normal characteristics of the production process and shall not be considered defects.
SECTION 3 – INTELLECTUAL PROPERTY
Unless otherwise stated, all artwork, graphics, layouts, product designs, photographs, logos, branding elements, website content, packaging, typography, and creative assets displayed on this website are the intellectual property of Hivlocity.
You may not:
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Copy
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Reproduce
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Modify
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Resell
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Republish
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Distribute
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Use for commercial purposes
without our prior written permission.
Unauthorized use of our intellectual property may result in legal action.
SECTION 4 – AUTHENTICITY
Selected Hivlocity products may include an Authenticity Certificate.
This certificate verifies that the purchased artwork is an authentic Hivlocity product.
Authenticity Certificates:
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cannot be copied,
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cannot be reproduced,
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cannot be sold separately,
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cannot be transferred independently of the product they accompany.
SECTION 5 – PRICING
Prices displayed on our website are subject to change without prior notice.
We reserve the right to:
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modify prices,
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discontinue products,
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update product descriptions,
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introduce or withdraw promotional offers
at any time.
SECTION 6 – ORDER ACCEPTANCE
We reserve the right to refuse, limit, or cancel any order if:
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payment cannot be verified,
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incorrect pricing has occurred,
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fraudulent activity is suspected,
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the product becomes unavailable,
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an order appears to be placed for resale or commercial distribution.
If your order is cancelled after payment has been received, we will issue a refund to your original payment method.
SECTION 7 – PRINT-ON-DEMAND PRODUCTION
Most Hivlocity products are printed or manufactured only after an order is placed.
As production begins shortly after payment confirmation:
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Orders cannot be modified once production has started.
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Orders cannot be cancelled after confirmation.
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We cannot exchange products because of incorrect size selection, change of mind, or personal preference.
Please review your order carefully before completing your purchase.
SECTION 8 – SHIPPING
Delivery timelines shown on our website are estimates.
Actual delivery may vary because of:
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courier delays,
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weather conditions,
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public holidays,
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customs procedures,
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natural disasters,
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operational disruptions beyond our control.
Hivlocity shall not be held responsible for delays caused by third-party logistics partners.
SECTION 9 – RETURNS & REFUNDS
Returns, replacements, and refunds are governed by our Returns & Refunds Policy.
By placing an order, you agree to the terms outlined in that policy.
SECTION 10 – INSTALLATION
Customers are responsible for installing products correctly.
Hivlocity shall not be liable for damage to:
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painted walls,
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wallpaper,
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furniture,
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glass,
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wood,
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plaster,
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or any other surface
caused during installation or removal of our products or any supplied adhesive accessories.
Always test adhesives on a small area before installation.
SECTION 11 – LIMITED EDITIONS
Certain products may be released as limited editions or exclusive collections.
Once discontinued, Hivlocity is under no obligation to reproduce, restock, or reissue these products.
SECTION 12 – USER CONTENT
If you submit reviews, photographs, testimonials, suggestions, or other content to Hivlocity, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing, promotional, or informational purposes.
You confirm that any content submitted by you:
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belongs to you or you have permission to use it,
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does not infringe on another person's rights,
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is not unlawful, abusive, or misleading.
SECTION 13 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, products, or services offered by those websites.
Accessing third-party websites is entirely at your own risk.
SECTION 14 – WEBSITE ACCURACY
We work hard to ensure all information on our website is accurate.
However, occasional typographical errors, pricing mistakes, product description errors, or availability inaccuracies may occur.
We reserve the right to correct such errors without prior notice.
SECTION 15 – PROHIBITED USES
You agree not to:
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violate any applicable law,
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infringe intellectual property rights,
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distribute malware or malicious software,
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attempt unauthorized access to our systems,
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scrape or copy website content,
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use automated bots without permission,
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interfere with website security,
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impersonate another individual or business.
Violation of these Terms may result in immediate termination of your access.
SECTION 16 – DISCLAIMER OF WARRANTIES
Our products and services are provided on an "as available" and "as is" basis.
While we strive for exceptional quality, we cannot guarantee that:
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the website will always operate without interruption,
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the website will always be error-free,
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every device will display products identically.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Hivlocity shall not be liable for any indirect, incidental, consequential, or special damages arising from:
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the use of our website,
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delays in delivery,
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inability to use our products,
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website interruptions,
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third-party courier delays,
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or any other circumstances beyond our reasonable control.
Our maximum liability shall never exceed the amount paid for the purchased product.
SECTION 18 – GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts in the city where Hivlocity's registered business is located.
SECTION 19 – CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this page.
Continued use of our website constitutes acceptance of those changes.
CONTACT US
If you have any questions regarding these Terms & Conditions, please contact us.
Email: support@hivlocity.com
We are always happy to assist you.